Smart Issue Resolution
Understands the problem fast and provides accurate, human-like answers without delays.
Never Miss a Call Again
You never know how important the next one might be - Coldi answers,
understands, and gets things done.
Context-Aware Routing
Connects complex or urgent cases directly to the right human agent - with full call context.
Instant Ticket Logging
Captures issue details and creates or updates support tickets in real time.
Real-Time Scheduling
Books meetings, callbacks, or service slots straight into your team’s calendar.
Multilingual Understanding
Understands and speaks your customer’s language - with warmth and clarity.
Inbound
Handle incoming customer calls with AI-powered agents that resolve requests instantly and reduce wait times, including our Inbound solution designed for high-volume support.
Outbound
Automate outbound calls, lead qualification, and follow-ups with scalable voice AI campaigns, powered by our AI outbound calling for growth-focused teams.
Outbound Calling,
Done Right - 24/7, Worldwide
Coldi handles your outreach at scale - any time zone, any volume, no burnout. From lead gen to follow-ups, Coldi makes every call sound human, relevant, and timely - day or night, wherever your market is.
Coldi Agents Built
for Your Business
Real Estate
Qualify inquiries, arrange property viewings, confirm availability, and update CRM – all in real time, 24/7.
Investments
Deliver pre-approved market updates, handle FAQs, and route high-value leads to your team – automatically.
Tech Support
Resolve common issues with voice-first troubleshooting, log detailed tickets, and escalate priority cases – without hold times or missed calls.
Voice Agent KPIs
at a Glance
0.0 seconds
Average Response Time
0 calls/hour per agent
Call Handling Capacity: Up to
10%
First-Call Resolution Rate
10%
Call Completion Rate
Only 0%
Escalation Rate: of calls require human follow-up
24/7
Agent Availability: no breaks, no downtime
Your Entire Call Workflow, Measured
Track your core metrics in one view: clients, campaigns, calls, and VoiceAI pods.
Coldi Speaks
Your Language
Serve your customers in their native tongue. Coldi supports X+ languages and dialects.